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Fire/EMS Customer Service Survey

  1. The Urbandale Fire Department asks for your help to improve our services. We ask that you answer the following short survey. Your privacy is very important and we welcome you to remain anonymous. However, if you would like someone to contact you about this survey or our services, please provide your contact information below.

  2. 2. Did we respond quickly?

  3. 3. Were our actions professional?

  4. 4. Were we courteous in our actions?

  5. 5. How would you rate your overall satisfaction with the service you received?

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