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  1. Home

  2. How Do I...

    1. Apply For
      1. Building Permits
      2. Iowa Individual Disaster Assistance Grant
      3. Library Card
      4. Metro Home Improvement Program
      5. Peddlers Permit
      6. Pet Licenses
    2. Contact
      1. Mayor
      2. City Council
      3. City Manager
      4. City Staff
      5. Chamber of Commerce
    3. Find
      1. Census Information
      2. Fee & Fine Schedule
      3. Helpful Links
      4. Licensed Peddlers
      5. Parks & Facilities
      6. Photo Galleries
      7. Public Transportation
      8. Resident Guide to Services
      9. Schools
    4. Learn About
      1. 2018 Citizen Survey
      2. Controlled Bow Hunting
      3. Flood Damage & Repair Information
      4. Open City Bids
      5. Polk County Master Gardener Program
      6. Social Media Center
      7. The Tomorrow Plan
      8. Veterans Memorial
        1. Foreign Military
        2. U.S. Air Force
        3. U.S. Army
        4. U.S. Coast Guard
        5. U.S. Marine Corps
        6. U.S. Navy
        7. Use of Armed Forces
      9. Urbandale's History
    5. Sign Up For
      1. Notifications
      2. Utilities
      3. City Newsletter
    6. Submit
      1. Block Party Request
      2. Online Ticket Payments
      3. Police Complaints & Compliments
      4. Special Events Permit Application
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  3. Departments

    1. Community Development
      1. Permits & Applications
        1. Housing & Rental Property
        2. Permits
          1. Permits - Commercial
          2. Permits - New Single Family Home
          3. Permits - Other Residential
          4. Permits - Plumbing, Mechanical & Electrical
          5. Permits - Signs
          6. Handouts
          7. Building Reports
        3. Plats & Site Plans
        4. Rezoning & Planned Unit Development Amendments
        5. Valuations and Fees
        6. Variances & Conditional Use Permits
      2. Building & Planning Codes
        1. Building Codes
        2. Property Maintenance Code
        3. Sign Code
        4. Site Planning Code
        5. Subdivision Code
        6. Zoning Code
      3. Boards & Commissions
        1. Board of Adjustment
        2. Board of Appeals
        3. Planning & Zoning Commission
      4. Plans & Reports
        1. Comprehensive Plan
        2. Data & Reports
        3. Other Documents
      5. Flood Damage & Repair Process
    2. Economic Development
      1. Advisory Board
      2. Assistance & Incentives
        1. Local Economic Development Assistance
        2. State of Iowa Financial Assistance
        3. Workforce Training Programs
      3. Available Properties (LOIS)
      4. Economic Development Partners
      5. Existing Industries
        1. Advanced Manufacturing
        2. Finance & Insurance
        3. Information Technology & Corporate Services
        4. Retail
        5. Warehouse, Distribution and Logistics
        6. Major Employers
      6. Grow Your Business
      7. Home Base Iowa
        1. Urbandale Home Base Iowa Businesses
        2. Veterans Moving to Urbandale
      8. Industries & Stats
        1. Data Hub
          1. Taxes
          2. Utilities
          3. Retail Sales Growth
        2. Targeted Industries
      9. Interstate 35/80 Interchanges
        1. Current Project Status
        2. Photos and Aerial Footage
        3. Project Timeline
        4. Resources
      10. Map Room
      11. Media Center
        1. Archived Business Record Publications
        2. Archived Economic Development E-Newsletters
        3. Urbandale Rankings
      12. Meet the Department
        1. Staff
        2. How We Operate
      13. Volunteer Opportunities
      14. Workforce
        1. Future Workforce & Education Stats
        2. Testimonials
        3. Workforce Data
        4. Workforce Development Series
        5. Workforce Recruitment Brochure
      15. Urban Loop
    3. Employee Intranet
    4. Engineering & Public Works
      1. FEMA Preliminary Flood Rate Maps
      2. City Projects
        1. 100th Street & 86th Street Interchanges at I-35/80
        2. Waterford Road - 156th to 170th
        3. 75th Street & Douglas Avenue Intersection
        4. 86th Street Preservation Project
        5. Douglas Avenue Gateway Enhancements
        6. Meredith Drive - 156th Street to 170th Street
        7. 86th Street Preservation Phase II
        8. 104th Reconstruction – Hickman Road to Douglas Ave
      3. Garbage, Recycling & Yard Waste
        1. Garbage Collection
        2. Household Hazardous Waste
        3. Recycling
        4. Yard Waste
      4. Mapping Urbandale
      5. Permits
        1. Oversized/Overweight Load Permit
        2. Right of Way Permits
        3. Solid Waste Hauler's Permit
      6. Projects Out to Bid
      7. Roadway & Sidewalk Maintenance
        1. Sidewalks
        2. Snow & Ice Control
        3. Street Sweeping
      8. Pedestrian Access Route Transition Plan
      9. Storm Water
        1. Storm Water Grant Program
        2. Utility Fees
        3. Storm Water Resources
        4. Local Storm Water Events
      10. Traffic Safety
        1. Pavement Markings
        2. Streetlights
        3. Traffic Signals & Signs
        4. Roundabouts
      11. Regulations and Specifications
      12. Request For Proposal (RFP)
    5. Finance & Records
    6. Fire/EMS
      1. Office of the Fire Chief
        1. Fire Chief Biography
        2. Assistant Fire Chiefs
        3. History of the Department
        4. Monte Burr Memorial Garden
      2. Fire Operations
      3. Emergency Medical Services (EMS)
        1. Privacy Notice
        2. Medical Protocols
      4. Training Division
        1. Training Photo Gallery
      5. Office of the Fire Marshal
        1. Fire Marshal Biography
        2. Business Inspections
        3. Business Pre-Planning
        4. City Fire Code
        5. Commercial Checklist for New Buildings
        6. Facility Tours
        7. Fire Alarm System Requirements
        8. Fire Protection Inspection Tags
        9. Fire Sprinkler System Requirements
      6. Emergency Preparedness
      7. Help the Fire Department
      8. Publications
      9. Fire Safety Information
        1. General Fire Safety
        2. Home Fire Drills
        3. Home Safety
        4. Burns at Home Prevention
        5. Residential Fire Sprinklers
        6. College Fire Safety
        7. Severe Weather Brochure
        8. Open Burning Brochure
        9. Juvenile Fire Intervention Brochure
        10. UFD Sprinkler - Detectors Brochure
        11. Red Cross Home Fire Campaign
      10. Kids Section
        1. Celebrate Your Birthday With the Fire Department
      11. Employment Opportunities
      12. Photo Galleries
        1. Commercial Assignments
        2. Public Education
        3. Rescue Assignments
        4. Residential Assignments
        5. Special Assignments
        6. Still Assignments
        7. Training
      13. Outdoor Warning Sirens
      14. Citizen Fire Academy
    7. Human Resources
      1. Employment
      2. Safety Incident Notification Form
    8. Library
    9. Parks & Recreation
      1. Classes & Registration
        1. 2019 Winter/Spring Program Guide
          1. On-line Registration
        2. 2019 Summer Program Guide
        3. Adult Classes (Spring)
        4. Adult Classes (Summer)
        5. Youth Classes (Spring)
        6. Youth Classes (Summer)
        7. Swimming Classes (Spring)
        8. Swimming Lessons (Summer)
        9. Swimming Classes & Events (Summer)
        10. Youth Sports
        11. Newsletter
      2. Future Park Plans and Visioning
        1. Parks, Recreation, and Open Space Master Plan
        2. Dunlap Park and Arboretum Master Plan
      3. McDivitt Grove Cemetery
        1. Columbariums
        2. Seasonal Clean-Up
      4. Memorial & Tribute Gift Program
      5. Newsletter
      6. On-Line Registration
      7. Parks & Amenities
        1. All-Inclusive Playground
        2. Aerial Tours of Parks
        3. Bike Trails
        4. Charles Gabus Memorial Tree Park & Garden
        5. Five Miles of Beauty (PDF)
        6. Master Gardeners & Demonstration Garden
        7. Miracle League Field
        8. Parks Facilities Chart (PDF)
        9. Skateboard Park
        10. Tennis Courts
        11. Trees
        12. 5K Events
      8. Senior Recreation Center
        1. Senior Meal Menu (PDF)
        2. Senior Newsletter (PDF)
      9. Shelter & Facility Rentals
        1. Community Room
        2. Giovannetti Shelter
        3. Lions Park Shelter
        4. Open Air Shelters
        5. Equipment Rental
      10. Swimming Pool
        1. Classes & Lessons
          1. Pool Classes, Programs, & Events
          2. Learn to Swim Lessons
          3. Parent and Child & Preschool Lessons
        2. General Information & Hours
        3. Pool Rental
      11. Volunteer Opportunities
        1. Adopt a Trail or Park
        2. Adopt a Flowerbed
      12. Walker Johnston Softball Field Rentals
    10. Police Department
      1. Accident & Case Reports
        1. Arrest Report (PDF)
        2. Crash Report (PDF)
        3. Criminal Report (PDF)
      2. Auctions/Surplus Property
      3. Administrative Services Division
        1. Administrative Services Sergeant
      4. Block Parties
      5. CALEA
      6. Careers, Internships & Reserves
        1. Internship Program
        2. Reserve Unit
      7. Car Seat Inspections
      8. Citizens Police Academy
      9. Classes
      10. Compliments & Complaints
      11. Crime Free Multi-Housing Program
      12. Crime View
      13. Criminal Investigation Division
        1. Criminal Investigation Sergeants
      14. False Alarms
      15. Fingerprints
      16. History
        1. Squad Cars
      17. Iowa Sex Offender Registry
      18. Missing & Exploited Children
      19. National Night Out
      20. Office of the Police Chief
      21. Paying Tickets
      22. Patrol Division
        1. Patrol Sergeants
      23. Run for the Badge with Mayor Andeweg
      24. Support Services Division
        1. Support Services Sergeant
        2. Public Information Officer
        3. School Resource Officer
        4. Culture of Integrity Program
        5. Urban Controlled Bow Hunt
      25. Urbandale Crime Eye
      26. Victim Resources
    11. Urbandale Water Utility
    12. WestPet - Animal Control Services
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  4. Business

    1. Codes & Ordinances
      1. Building Codes & Ordinances
      2. Sign Ordinance
      3. Zoning Ordinance
    2. Economic Development
      1. Assistance & Incentives
      2. Available Properties
      3. Workforce
    3. Grow Your Business
    4. Permits
      1. Housing & Rental Property
      2. Plats & Site Plans
    5. Property Auctions
    6. Variances & Conditional Use Permits
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  5. Jobs & Volunteering

    1. Volunteering
      1. Adopt-A-Flowerbed
      2. Adopt-A-Trail/Park
      3. Boards, Commissions and Committees
      4. Police Reserve Unit
    2. Work for Urbandale
      1. Open Jobs
      2. Employment FAQ's
      3. Online Application Guide
    3. Urbandale Food Pantry
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  6. Government

    1. Agendas & Minutes
      1. City Council Meeting Standards of Participation
    2. Communications & Media Inquires
      1. Press Release - 2019
      2. Press Release - 2018
      3. Public Information Officer - General
      4. Public Information Officer - Police
      5. Newsletter Sign-Up
    3. City Manager's Office
      1. Biennial Citizen Survey
    4. Mayor & City Council
      1. Bob Andeweg - Mayor
      2. Mike Carver - Council Member
      3. Creighton Cox - Council Member
      4. Tom Gayman - Council Member
      5. David B. Russell - Council Member
      6. Ron Pogge - Council Member
      7. Strategic Priorities
    5. Urbandale Boards, Commissions & Committees
      1. Audit Committee
      2. Board of Adjustment
      3. Board of Appeals
      4. Capital Improvements Program Committee
      5. Civil Rights Commission
        1. Greater Iowa African American Resource Guide
        2. Fair Housing Brochure
      6. Civil Service Commission
      7. Complete Streets Advisory Committee
      8. Economic Development Advisory Board
      9. Library Board of Trustees
      10. Parks & Recreation Commission
      11. Planning & Zoning Commission
      12. Public Art Committee
      13. Tree Board
      14. Urbandale Sanitary Sewer District
      15. Urbandale/Windsor Heights Sanitary Sewer District
      16. Water Utility Board of Trustees
      17. Volunteer for a Board, Commission or Committee
    6. Municipal Code
    7. Fine & Fee Schedule
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  7. Feature Links

    1. Intranet
      1. Employee Intranet
        1. Benefit Information
        2. City Financial Policies
        3. Family Event Information
        4. General Information
        5. Safety Incident Notification Form
        6. Safety Leadership
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