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  1. Home

  2. How Do I...

    1. Apply For
      1. Building Permits
      2. Iowa Individual Disaster Assistance Grant
      3. Library Card
      4. Metro Home Improvement Program
      5. Peddlers Permit
      6. Pet Licenses
    2. Contact
      1. Mayor
      2. City Council
      3. City Manager
      4. City Media Relations
      5. City Staff
      6. Chamber of Commerce
    3. Find
      1. Census Information
      2. Fee & Fine Schedule
      3. Helpful Links
      4. Licensed Peddlers
      5. Parks & Facilities
      6. Photo Galleries
      7. Public Transportation
      8. Resident Guide to Services
      9. Schools
    4. Learn About
      1. 2018 Citizen Survey
      2. Controlled Bow Hunting
      3. Flood Damage & Repair Information
      4. Open City Bids
      5. Polk County Master Gardener Program
      6. Social Media Center
      7. The Tomorrow Plan
      8. Veterans Memorial
        1. Foreign Military
        2. U.S. Air Force
        3. U.S. Army
        4. U.S. Coast Guard
        5. U.S. Marine Corps
        6. U.S. Navy
        7. Use of Armed Forces
      9. Urbandale's History
    5. Sign Up For
      1. Notifications
      2. Utilities
      3. City Newsletter
    6. Submit
      1. Block Party Request
      2. Online Ticket Payments
      3. Police Complaints & Compliments
      4. Special Events Permit Application
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  3. Departments

    1. Community Development
      1. Permits & Applications
        1. Housing & Rental Property
        2. Permits
          1. Permits - Commercial
          2. Permits - New Single Family Home
          3. Permits - Other Residential
          4. Permits - Plumbing, Mechanical & Electrical
          5. Permits - Signs
          6. Handouts
          7. Building Reports
        3. Plats & Site Plans
        4. Rezoning & Planned Unit Development Amendments
        5. Valuations and Fees
        6. Variances & Conditional Use Permits
      2. Building & Planning Codes
        1. Building Codes
        2. Property Maintenance Code
        3. Sign Code
        4. Site Planning Code
        5. Subdivision Code
        6. Zoning Code
      3. Boards & Commissions
        1. Board of Adjustment
        2. Board of Appeals
        3. Planning & Zoning Commission
      4. Plans & Reports
        1. Comprehensive Plan
        2. Data & Reports
        3. Other Documents
      5. Flood Damage & Repair Process
    2. Economic Development
      1. Choose Urbandale
        1. Demographics & Business Climate
        2. Industries
          1. Advanced Manufacturing
          2. Finance & Insurance
          3. Information Technology & Corporate Services
          4. Retail
          5. Warehouse, Distribution & Logistics
        3. Workforce
          1. Future Workforce & Education Stats
          2. Testimonials
      2. Assistance & Incentives
        1. Local Economic Development Assistance
        2. State of Iowa Financial Assistance
        3. Workforce Training Programs
      3. Resources
        1. Economic Development Partners
        2. Start a Business
        3. Home Base Iowa
        4. Map Room
      4. Sites & Buildings
      5. Urban Loop
        1. Interstate 35/80 Interchanges
        2. Urban Loop Future Development Concepts
      6. About Us
      7. Newsroom
        1. Archived Business Record Publications
        2. Archived Economic Development E-Newsletters
        3. Press Releases
    3. Employee Intranet
    4. Engineering & Public Works
      1. Floods and FEMA
        1. FIRM Maps
        2. LOMA-OAS
      2. City Projects
        1. 100th Street & 86th Street Interchanges at I-35/80
        2. Waterford Road - 156th to 170th
        3. 75th Street & Douglas Avenue Intersection
        4. Douglas Avenue Gateway Enhancements
        5. Meredith Drive - 156th Street to 170th Street
        6. 72nd Street Reconstruction Project
        7. 104th Reconstruction – Hickman Road to Douglas Ave
        8. Hickman Frontage Road Improvements
      3. Complete Streets Master Plan
      4. Garbage, Recycling & Yard Waste
        1. Garbage Collection
        2. Household Hazardous Waste
        3. Recycling
        4. Yard Waste
      5. Mapping Urbandale
      6. Permits
        1. Oversized/Overweight Load Permit
        2. Right of Way Permits
        3. Solid Waste Hauler's Permit
      7. Projects Out to Bid
      8. Roadway & Sidewalk Maintenance
        1. Sidewalks
        2. Snow & Ice Control
        3. Street Sweeping
      9. Pedestrian Access Route Transition Plan
      10. Storm Water
        1. Storm Water Grant Program
        2. Utility Fees
        3. Storm Water Resources
        4. Local Storm Water Events
        5. Construction BMPs for Storm Water
        6. Post-Construction Storm Water Practices
      11. Traffic Safety
        1. Pavement Markings
        2. Streetlights
        3. Traffic Signals & Signs
        4. Roundabouts
      12. Regulations and Specifications
    5. Finance & Records
    6. Fire/EMS
      1. Help the Fire Department
      2. Office of the Fire Chief
        1. Fire Chief Biography
        2. Assistant Fire Chiefs
        3. History of the Department
        4. Monte Burr Memorial Garden
      3. Office of the Fire Marshal
        1. Fire Marshal Biography
        2. Business Inspections
        3. Business Pre-Planning
        4. City Fire Code
        5. Commercial Checklist for New Buildings
        6. Facility Tours
        7. Fire Alarm System Requirements
        8. Fire Protection Inspection Tags
        9. Fire Sprinkler System Requirements
      4. Emergency Medical Services (EMS)
        1. Privacy Notice
        2. Medical Protocols
      5. Fire Operations & Stations
      6. Training Division
        1. Training Photo Gallery
      7. Emergency Preparedness
      8. Publications
      9. Fire Safety Information
        1. General Fire Safety
        2. Home Fire Drills
        3. Home Safety
        4. Burns at Home Prevention
        5. Residential Fire Sprinklers
        6. College Fire Safety
        7. Severe Weather Brochure
        8. Open Burning Brochure
        9. Juvenile Fire Intervention Brochure
        10. UFD Sprinkler - Detectors Brochure
        11. Red Cross Home Fire Campaign
      10. Kids Section
        1. Celebrate with the Fire Department
      11. Kid's Fire Academy
        1. Kid's Fire Academy
      12. Citizen Fire Academy
      13. Employment Opportunities
      14. Photo Galleries
        1. Commercial Assignments
        2. Public Education
        3. Rescue Assignments
        4. Residential Assignments
        5. Special Assignments
        6. Still Assignments
        7. Training
      15. Outdoor Warning Sirens
      16. Customer Service Survey
    7. Human Resources
      1. Employment
    8. Library
    9. Parks & Recreation
      1. Classes & Registration
        1. Register Online
        2. 2020 Winter/Spring Program Guide
        3. Adult Programs (Winter/Spring)
        4. Youth Programs (Winter/Spring)
        5. Swimming Lessons (Winter/Spring)
        6. Swimming Classes & Events (Winter/Spring)
        7. Youth Sports
        8. Newsletter
      2. Future Park Plans and Visioning
        1. Parks, Recreation, and Open Space Master Plan
        2. Dunlap Park and Arboretum Master Plan
      3. McDivitt Grove Cemetery
        1. Columbariums
        2. Seasonal Clean-Up
      4. Memorial & Tribute Gift Program
      5. Newsletter
      6. On-Line Registration
      7. Parks & Amenities
        1. All-Inclusive Playground
        2. Aerial Tours of Parks
        3. Bike Trails
        4. Charles Gabus Memorial Tree Park & Garden
        5. Five Miles of Beauty (PDF)
        6. Master Gardeners & Demonstration Garden
        7. Miracle League Field
          1. Sponsors
        8. Parks Facilities Chart (PDF)
        9. Skateboard Park
        10. Tennis Courts
        11. Trees
        12. 5K Events
      8. Senior Recreation Center
        1. Senior Newsletter (PDF)
      9. Shelter & Facility Rentals
        1. Community Room
        2. Giovannetti Shelter
        3. Lions Park Shelter
        4. Open Air Shelters
        5. Equipment Rental
      10. Swimming Pool
        1. Classes & Lessons
          1. Winter/Spring Classes, Programs, & Events
          2. Winter/Spring Swim Lesson Schedule
          3. Fall Classes, Programs, & Events
          4. Fall Swim Lesson Schedule
          5. Learn to Swim Lessons
          6. Parent and Child & Preschool Lessons
        2. General Information & Hours
        3. Pool Rental
      11. Volunteer Opportunities
        1. Adopt a Trail or Park
        2. Adopt a Flowerbed
      12. Walker Johnston Softball Field Rentals
      13. Mayor's Bike Ride
      14. Douglas Avenue Interchange Sculpture Project
    10. Police Department
      1. Accident & Case Reports
        1. Arrest Report (PDF)
        2. Crash Report (PDF)
        3. Criminal Report (PDF)
      2. Auctions/Surplus Property
      3. Block Parties
      4. Careers, Internships & Reserves
        1. Internship Program
        2. Reserve Unit
      5. Car Seat Inspections
      6. Citizens Police Academy
      7. Classes
      8. Compliments & Complaints
      9. Crime Free Multi-Housing Program
      10. Crime View
      11. Criminal Investigation Division
        1. Criminal Investigation Sergeants
        2. Mid-Iowa Narcotics Enforcement Task Force (MINE)
        3. Crime Scene Unit
        4. Alcohol & Tobacco Retailer Compliance
      12. False Alarms
      13. Fingerprints
      14. History
        1. Squad Cars
      15. Iowa Sex Offender Registry
      16. Missing & Exploited Children
      17. Paying Tickets
      18. Patrol Division
        1. Patrol Sergeants
        2. Bike Patrol
        3. Technical Accident Investigation
        4. Suburban Emergency Response Team (S.E.R.T)
        5. K-9 Unit
        6. Police Reserve Unit
      19. Support Services Division
        1. Support Services Sergeants
        2. Public Information Officer
        3. School Resource Officer
        4. Culture of Integrity Program
        5. Urban Controlled Bow Hunt
        6. Community Relations Officer
        7. Honor Guard
        8. Police Chaplains
      20. Urbandale Crime Eye
      21. Victim Resources
      22. Community Outreach & Crime Prevention
        1. Community Events
          1. National Night Out
            1. Block Parties
            2. Vendors & Sponsors
          2. Trunk or Treat
          3. Run For The Badge
    11. Urbandale Water Utility
    12. WestPet - Animal Control Services
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  4. Business

    1. Codes & Ordinances
      1. Building Codes & Ordinances
      2. Sign Ordinance
      3. Zoning Ordinance
    2. Economic Development
      1. Assistance & Incentives
      2. Available Properties
      3. Workforce
    3. Grow Your Business
    4. Permits
      1. Housing & Rental Property
      2. Plats & Site Plans
    5. Property Auctions
    6. Variances & Conditional Use Permits
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  5. Jobs & Volunteering

    1. Volunteering
      1. Adopt-A-Flowerbed
      2. Adopt-A-Trail/Park
      3. Boards, Commissions and Committees
      4. Police Reserve Unit
    2. Work for Urbandale
      1. Open Jobs
      2. Employment FAQ's
      3. Online Application Guide
    3. Urbandale Food Pantry
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  6. Government

    1. Agendas & Minutes
      1. City Council Meeting Standards of Participation
    2. Communications & Media Inquiries
      1. Press Release - 2019
      2. Press Release - 2018
      3. Public Information Officer - General
      4. Public Information Officer - Police
      5. Newsletter Sign-Up
    3. City Clerk
      1. Liquor License, Wine Permit & Beer Permit
      2. Notary Services
      3. City Election
      4. Municipal Code
      5. Public Record Request
      6. City Council Meetings
    4. City Manager's Office
      1. Biennial Citizen Survey
    5. Mayor & City Council
      1. Bob Andeweg - Mayor
      2. Adam Obrecht - Councilmember
      3. Bridget Carberry Montgomery - Councilmember
      4. David Russell - Councilmember
      5. Matt Blake - Councilmember
      6. Ron Pogge - Councilmember
      7. Strategic Priorities
    6. Urbandale Boards, Commissions & Committees
      1. Audit Committee
      2. Board of Adjustment
      3. Board of Appeals
      4. Civil Rights Commission
        1. Assistance Animal Facts
        2. Fair Housing Brochure
        3. Greater Iowa African American Resource Guide
      5. Civil Service Commission
      6. Complete Streets
      7. Economic Development Advisory Board
      8. Library Board of Trustees
      9. Parks & Recreation Commission
      10. Planning & Zoning Commission
      11. Public Art Committee
      12. Tree Board
      13. Urbandale Sanitary Sewer District
      14. Urbandale-Windsor Heights Sanitary District
      15. Water Utility Board of Trustees
      16. Volunteer for a Board, Commission or Committee
    7. Municipal Code
    8. Fine & Fee Schedule
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  7. Feature Links

    1. Intranet
      1. Employee Intranet
        1. Safety Incident Notification Form
        2. Benefit Information
        3. City Financial Policies
        4. Family Event Information
        5. General Information
        6. Safety Leadership
    2. Council Meetings, Agendas, & Minutes
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